Our Supported Integrations

Consentify seamlessly integrates with popular analytics and marketing tools. Manage consent for each service and stay compliant with GDPR, CCPA and ePrivacy.

How Integrations Work

Our system ensures that these scripts are only loaded after a user provides their explicit consent, helping you maintain compliance with GDPR, CCPA and ePrivacy.

Analytics Integrations

Google Analytics

Google Analytics helps you understand how visitors engage with your website, providing data on traffic, user behavior, and conversions.

NameProviderPurposeDuration
_ga, _ga_*customer_domainDistinguishes one visitor from another so repeat visits are counted as the same person.400 days

Microsoft Clarity

Microsoft Clarity records sessions and builds heatmaps so you can see how visitors actually move through your pages. It is free to use and very widely installed.

NameProviderPurposeDuration
_clckcustomer_domainStores a Clarity user ID and a cookie preference flag so sessions from the same visitor are grouped together.1 year
_clskcustomer_domainLinks multiple page views from one visitor into a single session recording.1 day
CLIDclarity.msIdentifies the first time Clarity saw this visitor on any site using Clarity.1 year

Hotjar

Hotjar combines heatmaps, session recordings and on-site surveys to show where visitors click, scroll and drop off.

NameProviderPurposeDuration
_hjSessionUser_*customer_domainStores a Hotjar user ID so the same visitor is recognised on later visits.1 year
_hjSession_*customer_domainHolds the current session data for the recording.30 minutes
_hjIncludedInSessionSample_*customer_domainMarks whether this visitor was picked for the site's recording quota.2 minutes

Matomo

Matomo is a self-hosted or EU-hosted analytics platform, often chosen when data has to stay in Europe. Enter your Matomo URL and site ID separated by a comma, for example https://ditt-navn.matomo.cloud/,1

NameProviderPurposeDuration
_pk_id.*customer_domainStores a visitor ID and the timestamps used to recognise returning visitors.13 months
_pk_ses.*customer_domainShort-lived cookie that groups page views into one visit.30 minutes

Plausible Analytics

Plausible is a lightweight analytics tool from the EU that counts visits without cookies and without collecting personal data. Paste the script ID from Site installation, or your own domain if you are still on the older snippet.

No specific cookies declared for this integration.

Fathom Analytics

Fathom is a paid, privacy-first analytics service. The site ID is in Settings, in the Site ID column next to your site.

No specific cookies declared for this integration.

Simple Analytics

Simple Analytics recognises your site from the hostname the script runs on, so there is nothing to configure. Switch it on and add the site in your Simple Analytics account.

No specific cookies declared for this integration.

Umami

Umami is open source and often self-hosted. Paste the website ID from the tracking code. If you run your own Umami, add the URL after a comma.

No specific cookies declared for this integration.

GoatCounter

GoatCounter is open source and free for personal use. The code is the subdomain of your GoatCounter site, so mycode.goatcounter.com is just mycode.

No specific cookies declared for this integration.

Pirsch Analytics

Pirsch is a German, cookieless analytics service. The identification code is under Settings, Developer, in your Pirsch dashboard.

No specific cookies declared for this integration.

Cloudflare Web Analytics

Cloudflare Web Analytics is free and works without cookies. The token is in the beacon snippet Cloudflare gives you under Web Analytics.

No specific cookies declared for this integration.

Mixpanel

Mixpanel is a product analytics tool for tracking events, funnels and retention. Consentify loads it against the EU endpoint.

NameProviderPurposeDuration
mp_*_mixpanelcustomer_domainStores the distinct ID, the current session and the properties Mixpanel attaches to events.1 year

Amplitude

Amplitude is a product analytics platform for event tracking, funnels and cohort analysis. Loaded against the EU data region.

NameProviderPurposeDuration
AMP_*customer_domainStores the Amplitude device ID, user ID and session ID used to stitch events together.1 year
EXP_*customer_domainStores the visitor identity used by Amplitude Experiment.1 year

Segment

Segment collects events once and forwards them to your other tools. Gating it here means every downstream destination waits for consent too.

NameProviderPurposeDuration
ajs_anonymous_idcustomer_domainAnonymous visitor ID used to tie events together before the visitor is identified.1 year
ajs_user_idcustomer_domainStores the identified user ID after a call to identify().1 year

FullStory

FullStory records full sessions and reconstructs what the visitor saw and clicked. It captures a lot, so consent matters.

NameProviderPurposeDuration
fs_uidcustomer_domainStores the FullStory user and session ID so a recording can be tied to a returning visitor.1 year
fs_luacustomer_domainRecords the timestamp of the last user activity.30 minutes

Smartlook

Smartlook records sessions and builds funnels, with an EU hosting region. Popular with e-commerce teams.

NameProviderPurposeDuration
SL_C_*_VIDcustomer_domainVisitor ID used to recognise the same person across visits.1 year
SL_C_*_SIDcustomer_domainSession ID for the current recording.Session

LogRocket

LogRocket replays sessions alongside console logs and network requests. Mostly used for debugging, but it still records the visitor.

NameProviderPurposeDuration
_lr_*customer_domainStores the LogRocket session and user ID used to link a recording to a visitor.24 hours

Heap

Heap captures every click and page view automatically, so you can define events after the fact instead of instrumenting up front.

NameProviderPurposeDuration
_hp5_meta.*customer_domainStores the Heap user ID, identity, session properties and timestamps for the visitor.13 months
_hp5_event_props.*customer_domainHolds event properties set by the site.13 months
_hp5_let.*customer_domainHolds the time of the visitor's last tracked event.13 months

Mouseflow

Mouseflow records sessions, heatmaps and form analytics. A Danish company, so data stays in the EU.

NameProviderPurposeDuration
mf_*customer_domainIdentifies the recording session for the current visit.Session

Lucky Orange

Lucky Orange offers heatmaps, recordings and live chat in one script. Common on smaller e-commerce sites.

NameProviderPurposeDuration
_lo_uidcustomer_domainVisitor ID used to recognise returning visitors.1 year
_lo_vcustomer_domainCounts the number of visits from this browser.1 year

Crazy Egg

Crazy Egg produces click maps, scroll maps and confetti reports showing where visitors interact with a page.

NameProviderPurposeDuration
_ceg.scustomer_domainTracks the current visit for heatmap sampling.3 months
_ceg.ucustomer_domainStores a visitor ID used across sessions.3 months

Siteimprove Analytics

Siteimprove Analytics is widely used across Nordic public sector sites, usually alongside their accessibility and quality assurance tooling.

NameProviderPurposeDuration
nmstatcustomer_domainRecords which pages the visitor has viewed so Siteimprove can report on site usage.1000 days

Contentsquare

Contentsquare provides AI-powered insights into customer behavior, helping businesses understand user journeys and optimize their digital experiences.

NameProviderPurposeDuration
_cs_idcustomer_domainStores technical user data including user ID, timestamps, session count, and device information.13 months
_cs_scustomer_domainStores session data including page views and session timing information.30 minutes
_cs_ccustomer_domainStores user consent for data collection and use within session replays.13 months

PostHog

PostHog is an open-source product analytics suite that includes analytics, session recording, feature flags, and A/B testing.

NameProviderPurposeDuration
ph_*_posthogcustomer_domainStores user identification data including distinct ID, session ID, and other tracking information for analytics.1 year

Shopify Analytics

Shopify's own storefront analytics. These are set by Shopify's servers, so they cannot be held back from here. Turn them off in the store's customer privacy settings instead.

NameProviderPurposeDuration
_shopify_analyticsShopifyCollects the storefront analytics Shopify reports back to the store owner.1 year
shop_analyticsShopifyIdentifies the visitor across Shopify's buyer surfaces for analytics.1 year

Marketing & Ads Integrations

Facebook Pixel

Facebook Pixel is an analytics tool that helps measure the effectiveness of advertising by understanding the actions people take on your website.

NameProviderPurposeDuration
_fbpcustomer_domainFirst-party cookie used to store and track visits across websites for advertising, analytics, and measuring ad campaign effectiveness.90 days
_fbccustomer_domainStores Facebook click ID (fbclid) when a user arrives from a Facebook ad. Used for conversion tracking and attribution.90 days

Google Tag Manager

Google Tag Manager is a tag management system that allows you to quickly and easily update measurement codes and related code fragments (tags) on your website or mobile app.

No specific cookies declared for this integration.

TikTok Pixel

TikTok Pixel helps you track website events, measure ad performance, and optimize your TikTok advertising campaigns.

NameProviderPurposeDuration
_ttptiktok.comFirst-party cookie used to measure and improve advertising campaign performance and personalize the user experience on TikTok.3 months
_ttclidcustomer_domainStores the TikTok Click ID when a user arrives from a TikTok ad. Used for conversion tracking and attribution.Session

LinkedIn Insight Tag

The LinkedIn Insight Tag enables website conversion tracking, website visitor retargeting, and unlocks additional insights about members interacting with your ads.

NameProviderPurposeDuration
li_fat_idcustomer_domainFirst-party cookie storing LinkedIn click ID for enhanced conversion tracking and attribution. Only set when Enhanced Conversion Tracking is enabled.30 days
lidclinkedin.comUsed to facilitate data center selection and route user activity data to the appropriate LinkedIn data center.24 hours
bcookielinkedin.comUsed for tracking the use of embedded services like share buttons and for browser identification.2 years

Microsoft Advertising (UET)

The Microsoft Advertising UET tag measures conversions and builds remarketing audiences for Bing search ads. Common in B2B, where Bing traffic still converts well.

NameProviderPurposeDuration
_uetsidcustomer_domainIdentifies the current browsing session so conversions can be attributed to it.1 day
_uetvidcustomer_domainIdentifies the visitor across sessions for remarketing and cross-device tracking.13 months
MUIDbing.comMicrosoft's cross-site identifier, used to recognise the browser across Microsoft properties.13 months
_uetmsclkidcustomer_domainStores the Microsoft Advertising click ID so a conversion can be attributed to the ad.90 days

Pinterest Tag

The Pinterest Tag measures conversions from Pinterest ads and builds audiences from site visitors. Strong on interior, fashion and food sites.

NameProviderPurposeDuration
_epikcustomer_domainStores the Pinterest click ID so a later conversion can be matched to the ad click.1 year

X (Twitter) Pixel

The X (Twitter) conversion tag measures what visitors do after clicking an ad on X, and builds retargeting audiences.

NameProviderPurposeDuration
personalization_idtwitter.comIdentifies the browser across sites for ad personalisation and measurement.13 months
muc_adst.coUsed for ad measurement and conversion attribution.13 months
guest_id, guest_id_ads, guest_id_marketingtwitter.comIdentifies the browser to X for advertising and conversion measurement.13 months
_twpidcustomer_domainIdentifies the browser to the X pixel for conversion measurement.13 months
_twclidcustomer_domainStores the X ad click ID so a conversion can be attributed to the ad.13 months
_twsidcustomer_domainSession identifier used by the X pixel.13 months

Reddit Pixel

The Reddit Pixel tracks conversions from Reddit ads and builds retargeting audiences from site visitors.

NameProviderPurposeDuration
_rdt_uuidcustomer_domainStores a visitor ID used to attribute conversions to Reddit ad clicks.90 days
_rdt_cidcustomer_domainStores the Reddit ad click ID so a conversion can be attributed to the ad.3 months

Criteo

Criteo runs retargeting ads across publisher networks based on which products a visitor looked at. Heavily used in retail.

NameProviderPurposeDuration
cto_bundlecustomer_domainStores a Criteo user identifier used to serve personalised retargeting ads.13 months
uidcriteo.comCross-site advertising identifier used to match the visitor across the Criteo network.13 months

Taboola

Taboola runs native content recommendation ads and measures conversions from them. Mostly used by publishers and content marketers.

NameProviderPurposeDuration
t_gidtaboola.comCross-site identifier used to personalise recommended content and ads.1 year
taboola_session_idcustomer_domainIdentifies the current session for conversion attribution.Session

Snapchat Pixel

Snapchat Pixel helps measure the impact of your Snapchat campaigns, optimize your ads, and build more effective audience segments.

NameProviderPurposeDuration
_scidcustomer_domainFirst-party cookie storing a unique identifier for the user to track conversions and website activity across visits.13 months
_scid_rcustomer_domainSnapchat identifier used to measure and attribute ads.13 months
X-ABsc-static.netSet by Snapchat on its own script domain for testing variants of its script.24 hours

HubSpot

HubSpot tracking code identifies visitors and tracks their behavior across your site, feeding data into HubSpot CRM, forms, and marketing automation.

NameProviderPurposeDuration
__hstccustomer_domainMain cookie for tracking visitors. Contains domain, initial timestamp, last timestamp, current session start, and session number.6 months
hubspotutkcustomer_domainStores a unique token for the visitor, used for deduplication in HubSpot form submissions.6 months
__hssccustomer_domainKeeps track of sessions for analytics purposes. Contains domain, viewCount, and session start.30 minutes
__hssrccustomer_domainSet whenever HubSpot changes the session cookie. Used to determine whether the visitor has restarted their browser.Session

Klaviyo

Klaviyo powers email and SMS flows for e-commerce, and tracks on-site browsing so it can trigger abandoned cart and browse abandonment messages.

NameProviderPurposeDuration
__kla_idcustomer_domainStores the visitor's Klaviyo profile ID and browsing activity used to trigger automated emails.13 months

Mailchimp

Mailchimp's connected site script links website visits to email subscribers, enabling pop-up forms and abandoned cart automations. Paste the user ID and hash from the snippet, separated by a slash.

NameProviderPurposeDuration
mcforms-*-sessionIdcustomer_domainSession ID for Mailchimp signup forms and pop-ups shown on the site.Session

Brevo (Sendinblue)

Brevo handles email, SMS and marketing automation. The tracking script links page visits to contacts so automations can react to on-site behaviour.

NameProviderPurposeDuration
sib_cuidcustomer_domainStores a visitor ID so browsing activity can be matched to a Brevo contact.13 months

ActiveCampaign

ActiveCampaign site tracking records which pages a known contact visits, so automations can be triggered on browsing behaviour.

NameProviderPurposeDuration
prospectIdcustomer_domainIdentifies the visitor so page views can be attached to their ActiveCampaign contact record.1 year
prism_*prism.app-us1.comActiveCampaign site tracking identifier, set on ActiveCampaign's own domain.30 days

Omnisend

Omnisend runs email and SMS automation for e-commerce, tracking browsing and cart activity to trigger recovery flows.

NameProviderPurposeDuration
omnisendContactIDcustomer_domainIdentifies a visitor who is a known Omnisend contact, for browse tracking and automations.1 year
omnisendSessionIDcustomer_domainIdentifies the current session for on-site tracking.30 minutes

Marketo (Adobe)

Marketo Munchkin tracks page visits and links them to leads in Adobe Marketo Engage. Standard in enterprise B2B marketing stacks.

NameProviderPurposeDuration
_mkto_trkcustomer_domainIdentifies the browser so page views can be associated with a Marketo lead record.13 months

Survicate

Survicate shows targeted on-site surveys and NPS prompts, and stores answers against the visitor.

NameProviderPurposeDuration
sv_*customer_domainRemembers which surveys the visitor has already seen or answered so they are not shown again.1 year

Shopify Marketing

Shopify's own marketing and attribution data for the store's buyer surfaces. Set by Shopify's servers, so it cannot be held back from here. Turn it off in the store's customer privacy settings instead.

NameProviderPurposeDuration
_shopify_marketingShopifyHolds marketing and attribution data for Shopify's buyer surfaces.1 year

WooCommerce Order Attribution

Records where a visitor came from so WooCommerce can credit the sale to a source. It runs from the shop's own server as part of WooCommerce, so Consentify cannot hold it back. Switch it off under WooCommerce, Settings, Advanced, Features if you do not want these cookies.

NameProviderPurposeDuration
sbjs_firstcustomer_domainRecords where the visitor came from on their first visit.6 months
sbjs_first_addcustomer_domainRecords the time, referring address and entry page of the first visit.6 months
sbjs_currentcustomer_domainRecords where the visitor came from on the current visit.6 months
sbjs_current_addcustomer_domainRecords the time, referring address and entry page of the current visit.6 months
sbjs_udatacustomer_domainStores the visitor's browser, device and IP address for attribution.6 months
sbjs_sessioncustomer_domainCounts page views and the current path within a visit.30 minutes
sbjs_migrationscustomer_domainKeeps track of which version of the attribution format is in use.6 months

Necessary Integrations

Consentify

Consentify stores the visitor's own cookie choices so the banner is not shown again on every page. Exempt from consent, since it is the record of consent itself.

NameProviderPurposeDuration
csfy_consentcustomer_domainStores which cookie categories the visitor accepted or refused, so the choice survives across pages and visits.1 year
csfy_consent (local storage)customer_domainThe same choice kept in the browser's local storage, so it is still available when the banner starts before the cookie is read.Until deleted
csfy_reported_routes (local storage)customer_domainRemembers which pages have already been checked for embedded content, so the same page is not reported twice.Until deleted

Stripe

Stripe is a payment processing platform. It sets cookies for fraud detection and secure payment sessions. No consent required under GDPR.

NameProviderPurposeDuration
__stripe_midStripeFraud prevention. Identifies the device across payment sessions.1 year
__stripe_sidStripeFraud prevention. Identifies the browser session during checkout.30 minutes
mm.stripe.comFraud prevention. Identifies the device to Stripe, set on Stripe's own domain.13 months

PayPal

PayPal is a global payment platform. Its cookies are strictly necessary for fraud detection and checkout session management.

NameProviderPurposeDuration
tspaypal.comFraud detection and risk assessment during checkout.3 years
JSESSIONIDpaypal.comSession management required for the payment flow.Session

Klarna

Klarna is a buy-now-pay-later payment platform. Its cookies are strictly necessary for the checkout session.

NameProviderPurposeDuration
klarna-checkout-*KlarnaMaintains the checkout session and selected payment method.Session

Google reCAPTCHA

Google reCAPTCHA protects forms from spam and abuse. It is strictly necessary for secure form submissions.

NameProviderPurposeDuration
_GRECAPTCHAgoogle.comRisk analysis for spam and bot detection.6 months

Vipps MobilePay

Vipps MobilePay handles payment and login in the Nordics. Its cookies are needed to complete a payment and to protect against fraud, so no consent is required.

NameProviderPurposeDuration
vipps-*Vipps MobilePayKeeps the payment or login session alive while the visitor completes the flow.Session
__Host-vipps-sessionVipps MobilePaySecure session cookie used during checkout and Vipps login.Session

Cloudflare

Cloudflare sits in front of many sites as a CDN and bot filter. The cookies it sets are needed to tell real visitors from bots, and are exempt from consent.

NameProviderPurposeDuration
__cf_bmCloudflareBot management. Distinguishes human visitors from automated traffic.30 minutes
cf_clearanceCloudflareStores the result of a passed challenge so the visitor is not challenged again.1 year
_cfuvidCloudflareSeparates individual visitors sharing an IP address so rate limits apply per visitor.Session
__cflbCloudflareLoad balancing. Keeps the visitor on the same origin server for the duration of a session.24 hours
__cfruidCloudflareRate limiting. Identifies the request stream behind a shared IP address.Session
cf_chl_*CloudflareTemporary challenge state while a visitor is being verified.Session
__cfwaitingroomCloudflareHolds the visitor's place in the queue when a waiting room is active.Session

Cloudflare Turnstile

Turnstile is a privacy-friendly alternative to CAPTCHA. It protects forms from abuse and is strictly necessary for secure submissions.

No specific cookies declared for this integration.

hCaptcha

hCaptcha protects forms from spam and automated abuse. Required for secure form submissions, so no consent is needed.

NameProviderPurposeDuration
hc_accessibilityhcaptcha.comRemembers an accessibility cookie so the visitor can skip repeated challenges.30 days

Shopify

Shopify stores cookies for the cart, checkout and store session. These are required for the shop to work and are exempt from consent. Shopify's analytics and marketing cookies are separate and still need consent.

NameProviderPurposeDuration
_shopify_essentialcustomer_domainHolds the session and checkout data the store needs to work, including the visitor's signed-in state.1 year
cartcustomer_domainStores the contents of the visitor's shopping cart.2 weeks
cart_currencycustomer_domainRemembers the currency the cart is priced in.2 weeks
discount_codecustomer_domainKeeps a discount code from the address bar until the visitor reaches checkout.Session
localizationcustomer_domainRemembers the country and language the visitor is shopping in.1 year
shopify_paycustomer_domainLets a returning visitor sign in with Shop Pay.1 year
login_with_shop_finalizecustomer_domainCompletes a Sign in with Shop login.5 minutes
storefront_digestcustomer_domainLets the store owner preview a password-protected storefront.1 year
_shopify_testcustomer_domainChecks whether the visitor's browser accepts cookies at all.1 minute

WooCommerce

WooCommerce sets cart and session cookies on WordPress shops. They are required for the cart and checkout to function.

NameProviderPurposeDuration
woocommerce_cart_hashcustomer_domainTells WooCommerce when the cart contents have changed.Session
woocommerce_items_in_cartcustomer_domainTracks whether the cart currently holds any items.Session
wp_woocommerce_session_*customer_domainHolds a unique code for each customer so their cart data can be found in the database.2 days

WordPress

WordPress sets cookies for login sessions, admin preferences and comment forms. They are set by the site itself and are required for it to work.

NameProviderPurposeDuration
wordpress_logged_in_*customer_domainKeeps a logged-in user signed in and identifies them to the site.Session
wordpress_sec_*customer_domainAuthenticates a logged-in user on secure areas of the site.Session
wordpress_test_cookiecustomer_domainChecks whether the browser accepts cookies at all.Session
wp-settings-*customer_domainStores an editor's own interface preferences.1 year
wp-settings-time-*customer_domainRecords when the interface preferences were last changed.1 year
wp_langcustomer_domainRemembers the language chosen for the admin interface.Session
wp-postpass_*customer_domainRemembers that the visitor entered the password for a protected post.10 days
comment_author_*customer_domainPre-fills the name, e-mail and website fields the next time the visitor comments.1 year
wpEmojiSettingsSupports (session storage)customer_domainRecords whether the browser can display emoji, so WordPress can skip loading a fallback.Session

Server session

The session and anti-forgery cookies a web framework sets to keep a visitor logged in and to protect forms against cross-site request forgery. Strictly necessary, and set by the site's own server.

NameProviderPurposeDuration
PHPSESSIDcustomer_domainIdentifies the visitor's session so the server can keep state between page loads.Session
laravel_sessioncustomer_domainIdentifies the visitor's session in a Laravel application.2 hours
XSRF-TOKENcustomer_domainProtects forms against cross-site request forgery by tying a submission to the visitor's session.Session
JSESSIONIDcustomer_domainIdentifies the visitor's session in a Java application.Session
ASP.NET_SessionIdcustomer_domainIdentifies the visitor's session in an ASP.NET application.Session
connect.sidcustomer_domainIdentifies the visitor's session in a Node/Express application.Session
sessionidcustomer_domainIdentifies the visitor's session in a Django application.2 weeks
csrftokencustomer_domainProtects forms against cross-site request forgery in a Django application.1 year

Next.js

Next.js sets cookies for language routing and for previewing unpublished content. They are set by the site itself and carry no tracking.

NameProviderPurposeDuration
NEXT_LOCALEcustomer_domainRemembers the language version the visitor is reading.1 year
__prerender_bypasscustomer_domainLets an editor see draft content instead of the published page.Session
__next_preview_datacustomer_domainHolds the signed preview session for draft content.Session

Vercel

Vercel hosts the site. Its cookies handle deployment protection, preview access and keeping a visitor on one deployment while a release rolls out.

NameProviderPurposeDuration
_vercel_jwtVercelGrants access to a protected deployment after the visitor has authenticated.Session
__vdplVercelKeeps the visitor on a single deployment during a release, so a page and its assets always match.Session
__vercel_live_tokenVercelAuthenticates a visitor viewing a preview deployment.Session
__vercel_toolbarVercelStores the state of the preview toolbar for the site's own team.1 year

AWS Load Balancer

An Amazon load balancer sits in front of the site and keeps each visitor on the same server for the duration of a session. Required for the site to respond consistently.

NameProviderPurposeDuration
AWSALBAmazon Web ServicesKeeps the visitor on the same server behind the load balancer.7 days
AWSALBCORSAmazon Web ServicesThe same routing information, for requests made across origins.7 days
AWSALBTGAmazon Web ServicesRoutes the visitor to the same target group.7 days
AWSELBAmazon Web ServicesKeeps the visitor on the same server behind a classic load balancer.Session

Microsoft Azure

Azure routes the visitor to the same instance of the site for the duration of a session. Required for the site to respond consistently.

NameProviderPurposeDuration
ARRAffinityMicrosoftKeeps the visitor on the same server instance.Session
ARRAffinitySameSiteMicrosoftThe same routing information, restricted to same-site requests.Session
ApplicationGatewayAffinityMicrosoftKeeps the visitor on the same server behind an application gateway.Session

Akamai

Akamai delivers the site and filters automated traffic. Its cookies are used to tell real visitors from bots and are exempt from consent.

NameProviderPurposeDuration
_abckAkamaiBot detection. Stores the result of the security assessment.1 year
ak_bmscAkamaiBot detection. Distinguishes humans from automated traffic.2 hours
bm_svAkamaiBot detection for the visitor's current session.2 hours
bm_szAkamaiBot detection. Holds session data for the security check.4 hours

Imperva (Incapsula)

Imperva is a web application firewall in front of the site. Its cookies are needed to keep a security session and to block attacks.

NameProviderPurposeDuration
incap_ses_*ImpervaIdentifies the visitor's session to the firewall.Session
visid_incap_*ImpervaIdentifies the visitor across sessions so security decisions stay consistent.1 year
nlbi_*ImpervaLoad balancing between the servers behind the firewall.Session

Sucuri

Sucuri is a firewall and CDN in front of the site. Its cookie identifies a visitor that has passed the security check.

NameProviderPurposeDuration
sucuri_cloudproxy_uuid_*SucuriIdentifies a visitor that has already been cleared by the firewall.Session

WP Engine

WP Engine hosts the WordPress site. Its cookies handle caching and keeping an administrator signed in.

NameProviderPurposeDuration
wpe-authWP EngineKeeps an administrator signed in to the hosting environment.Session
wordpress_wpe_no_cachecustomer_domainTells the cache to serve this visitor an uncached page, for example while logged in.Session

LiteSpeed Cache

LiteSpeed caches the site's pages. Its cookie records which cached version a visitor should be served.

NameProviderPurposeDuration
_lscache_varycustomer_domainRecords which variant of a cached page the visitor should be served, for example logged in or logged out.Session

Functional Integrations

Intercom

Intercom is a customer messaging platform for live chat, support, and onboarding. It identifies and tracks logged-in users and visitors.

NameProviderPurposeDuration
intercom-id-*IntercomAnonymous visitor identifier used to recognize returning users across sessions.9 months
intercom-session-*IntercomSession identifier that keeps the chat window state between page loads.1 week
intercom-device-id-*IntercomDevice-level identifier used to deduplicate visitors across browsers.9 months

Zendesk

The Zendesk Web Widget adds live chat and help centre search. It stores identifiers so a chat can continue across pages.

NameProviderPurposeDuration
__zlcmidcustomer_domainStores a visitor ID so an ongoing chat conversation is recognised on the next page.1 year
_zendesk_shared_sessionzendesk.comMaintains the widget session with Zendesk.Session

Tawk.to

Tawk.to is a free live chat widget. Paste the property ID and widget ID from your embed code, separated by a slash.

NameProviderPurposeDuration
twk_uuid_*customer_domainIdentifies the visitor to the Tawk.to chat widget so a conversation survives a reload. The suffix is the property ID.6 months
TawkConnectionTimecustomer_domainRecords when the widget last connected.Session
twk_idm_keycustomer_domainSession key used by the Tawk.to chat widget.Session

LiveChat

LiveChat is a hosted chat widget for sales and support teams. It stores session identifiers to keep a conversation alive.

NameProviderPurposeDuration
__lc_cidcustomer_domainIdentifies the visitor so an open chat can be resumed.3 years
__lc_cstcustomer_domainStores the chat session state.3 years

Drift

Drift is a conversational marketing and chat platform used to qualify B2B leads on the site.

NameProviderPurposeDuration
drift_aidcustomer_domainAnonymous visitor ID used to recognise returning visitors.2 years
driftt_aidcustomer_domainLinks the visitor to their Drift conversation history.2 years
drift_campaign_refreshcustomer_domainUsed by Drift to decide when to refresh its campaigns for the visitor.30 minutes
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